Enter your request below. Use a horizontal line to separate support requests. Provide a title for your request.
(NOTE: One dislike I have with this wiki is that it doesn't allow threaded discussions. So, when you post a response in the Comments, it will eventually get disconnected from the generating question. SOLUTION: Instead of commenting, "Edit" this page and compose in the Responses area.)
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BibleMapper Key
The most frequent question I get pertains to the BibleMapper Key. You need this key to access some advanced features of the program as well as the ability to save edits. As noted on the BibleMapper downloads page, you need to send an email to: bibmapsupport at biblemapper.com (You know the routine; change the at to @, no spaces)
David Barrett handles the key requests manually, so you will not get an immediate response. He gets to sending out keys when he can, and it may take up to a week or more. If a better system develops, I will post an update here. (mgvh)
Problems Printing Maps
I am a new Biblemapper user. I am trying to print out simple maps of the Sea of Galilee region and I am not getting good results. I am printing over a network to an HP Laserjet 3390 (B&W). The printer and network are both operating correctly. When I print a map, I get a readable map, but the fill / shading is fractured and spread around the map randomly. When I try to print to a color Laserjet HP CP 3505n, the blue clor of the Sea is inside the right area but the yellow color of the surrounding land appears as a 1" by 1" square in the upper left corner of the print out. The rest of the larnd area is white. The color printer is also operating properly.
Does anyone have any suggestions? Biblemapper is a great tool and I hope to use it for teahing purposes, but I can't without solving this printing problem.
I have read the guidance for printing in the program Help area already. Thanks!
Steve Walker
Request 1: Changing Location of River Label
I am trying to change the position of the name of a river. Is it possible to do this? The only way I can figure out a way to do so is to make a completely new label and then hide the original label. (But this hides all the other river labels...)
Responses:
I now see how David's suggestion works. When you duplicate/hide, the original is hidden, and one can reset the new label wherever and however one chooses. The original is not 'lost.' It simply is hidden, and it can be unhidden using Show/Hide (CTRL-R).
Request 2: Displaying 12 Tribes
I am unable to view or print maps with the boundaries for the 12 tribes. I have selected from DISPLAY the period of the Judges and have tried using the SHOW/HIDE tool to include these boundaries. What am I doing wrong? Or can you give me the steps I need to use?
My Email is res9 at charter dot net
Thanks
Responses:
- Start with the
blankmap.mat (save this to your templates subdirectory under Program Files/BarrettWare/Bible Mapper 3/Templates)
- Using the Display menu, on the Include tab, choose Political Boundaries (and also choose "Custom Objects" to display any customizations. Cf. #7 below.)
- Using the Display menu, on the Period tab, choose Exodus and Judges
- Using the Display menu, on the Other tab, choose Fill Boundaries and Full (Partial fill also works, but in this instance doesn't look so good)
- On the Show/Hide Objects menu, click to move all the Boundaries so that they show
- Center and zoom (about 35%) to Israel, and you should see something like this: 12Tribes.map
- You will note on the map I give, that I edited the "Benjamin" label a bit so that it is more legible at the 35% zoom. To do this, I used CTRL-F to find Benjamin (boundary), right clicked, edit/modify selected object, Yes to create custom based on std map object. Used CTRL-F again to find Benjamin (custom), right clicked, edit selected, unclick "use defined style," click to make label visible, and played around with it from there to get the label position and font as I desired. Uncheck "show line/border" and "fill area."
Request 3: Requesting a key
How long does it normally take to receive a key and get started using the more advanced functions of Biblemapper? "
Comments (16)
David Barrett said
at 10:12 am on Apr 22, 2008
Select the river and edit it, which makes a custom object copy of it and hides the original standard river object. The custom object (including its label) can then be customized however you want.
Tim Bulkeley said
at 1:01 pm on Apr 27, 2008
I had difficulty following David's helpful advice, on my PC clicking the Select Tool (or using | Tools | Select Object (or CTRL-H) all just gave me the hiourglass and a message from Windows that BibleMapper was "Not Responding". However, elsewhere Mark kindly suggested CTRL-F and then choose the object to edit from the popup menu. I was going to make a nice screencast showing my success, but I can only get the new label to stick out W-E ("horizontally") though I can now place it where i wish...
Tim Augustyn said
at 6:04 pm on Nov 11, 2008
Request
I have submitted a request for a key to unlock the more advanced functions of Biblemapper. How long does this normally take?
Don Wood said
at 7:48 pm on Nov 11, 2008
Tim Augustyn, I waited about three days for mine, but then I'm in India. So, what do I know?
Don Wood said
at 7:59 am on Nov 24, 2008
Can anyone give me the step-by-step key/mouse/clicks to make an object of a custom route between Ekron and Beth-shemesh? I've read the instructions, but I'm missing something. (It may be my own good sense!)
Don
Don Wood said
at 8:02 am on Nov 24, 2008
Same question for adding more terrain.
careovitt@yahoo.com said
at 1:53 pm on Dec 20, 2008
I have tried to download Bible Mapper 3 times. From your Home Page, I clicked Download, followed your directions by emailing you at bibmapsupport@biblemapper.com, received the email, followed directions for verification using the last 32 characters of the link, and each time got a message that either the verification number is incorrect or I am already verified. I then went back to your Download page and clicked on .msi file and followed directions, loading it onto my computer. But when I open it, I don't have functionality (even to create a map using New Bible Map). I am able to move around on the map, change the view percentage, eliminate and/or add things on the default map...but can't create my own new map. Also, all the city titles are piled up on top of each other and just make a black mass the smaller the image is. Finally, when I go to Help, then Registration, it tells me I am not registered. Between Attempt 1 & 2, then again between Attempt 2 & 3, I removed Bible Mapper from my computer list of programs so I could start again fresh. With my Attempt 3, I even switched to my husband's email address thinking perhaps your database was reading mine twice (since I tried twice) and not allowing it to validate a duplicate. Still no luck.
Please help. This looks like a wonderful opportunity for me to build meaningful references for the Old Testament survey class I am creating for an adult Sunday School course.
careovitt@yahoo.com (also tried under my husband's email: rod_ovitt@yahoo.com)
frank tingley said
at 4:45 pm on Jan 14, 2009
I too have a question about how long it takes to get a key to start being able to save a map. I've already created a few and have learned the nuances (and quirks) of this wonderful software but without the key everything has to vanish after I'm done. I submitted my request over five days ago.
Tommy Walker said
at 4:57 pm on Jan 14, 2009
The e-mail address requesting a key will not work for me. I don't find any way to communicate with the address that issues keys. Windows will not reconize the address no matter how I enter it....Tommy
frank tingley said
at 3:53 pm on Jan 15, 2009
Help! I can't crop my map down to size. I succeeded once or twice and now, every time I hit bitmap export, the software jams up.
Tim Bulkeley said
at 11:26 pm on Jan 15, 2009
While you wait for a key, and give thanks for David who made this superb tool and made it freely available, you can save maps by doing a "print screen" (often by pressing the Function Key and the PrtSc key and then pasting the screen dump into an image editing program or direct into PPT...
Tommy Walker said
at 8:02 pm on Jan 22, 2009
I still cannot get the address bibmapsupport@biblemapper.com to come up. I get a error message "Windows cannot find bibmapsupport@biblemapper.com" Can anyone tell me what the problem is. I would like to request a key. Maybe someone out there can request one for me.....Thanks Tommy
Victor Ong said
at 7:14 am on Apr 20, 2009
Is there any plan to develop a portable version of Biblemapper?
Andrew Knowles said
at 1:21 am on Apr 24, 2009
Request
Using on a mac
Is this programme suitable for mac computers I reeally like it
Andrew
Francis Sciacca said
at 9:52 am on Apr 24, 2009
Andrew - The program will NOT run natively on a Mac. But it does run excellently on a Mac running Parallels. I'm sure the same is true with VM Fusion. I've tried running it using CrossOver, and X86 emulator, but it locked up everytime. I'm on a MacBook Pro and am using Windows XP. So far, it's been great!
F. O. White said
at 11:06 am on Apr 24, 2009
Although I've not tried running the program on Parallels yet, I agree with Francis that running WinXP on the Mac using Parallels is a great solution. We use our Macbook for Voice of the Martyrs presentations and have Parallels with WinXP running on it. It resolves the problem of having to have two separate computers -- one running OSX and one running WinXP.
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